I Don't Need an Interpreter (Bonus Story)

When the patient or family members are bilingual, it might not be immediately apparent to the medical team if an interpreter is needed or not. As a medical interpreter, you might find yourself in this situation, too, if you are ever in need of medical care. As it turns out, sometimes an interpreter is truly not required.

I Don't Need an Interpreter (Part 2)

Sometimes family members of the patient don’t want interpreters, especially if they feel prepared to do the interpreting. That perspective can change once they discover that their skill levels don't meet the needs of the encounter.

Show Me the Money! Healthcare's Guide to Buying Language Services

Money talks and it is the pathway to success for health care and all medical interpreters.  Learn how standards, consistency and efficiency in operations can have healthcare showing you the money!

How a Friday Night Fish Fry Changed My Life

 I never thought working at a super club would change my life, but in so many ways it did. It became the catalyst for the design of my scheduling department. How can we effectively run a business if we don't look at the big picture, all the while keeping our customers happy and our interpreters busy.

Speak Now or Forever Hold Your Peace: How Consistency Can Save Interpreting

Consistency in any service, from a grocery store, to banks, to the doctor office, needs to be a consistent system. If Google marries Siri, will that fix all the variables for a consistent experience where ever you go?  Let's hope that isn't the answer.